Everything from go to woe was organised promptly and professionally by Van, she was very prompt with any any queries we had before we left. Accommodations that were recommended to us were all stunning and Long our tour guide, was a wealth of knowledge and a very proud Vietnamese man. We were lucky enough to meet up with Van at Train St in Hanoi and saw the train which was a highlight for me. We chose the Dragons Pearl for our cruise of Halong Bay, only 20 people plus staff and the food was absolutely 5 star, it just kept coming! Cabins are small but very comfy. I will definitely use Van and Indochina Voyages when we return to explore central and South Vietnam.